Below are the presentations from our Social Media Risk Management conference (#SMRM13 on Twitter) held in Melbourne about a week ago.

On behalf of the Dialogue team, I’d love to thank our fantastic speakers for sharing their wisdom and having some great discussions about how we can better apply risk management with our brands.

If you really like one of the presentations, feel free to tweet the speaker and thank them! We’ve included their Twitter usernames before their slides.

Below are the presentations – we still have one missing, but will update it on here as soon as we can.

A quick meme by @NataleeJewel, from one of Venessa’s comments:


Leanne O’Donnell: Social media and the law

Twitter: @MsLods

Hugh Stephens: Risk Management and ROI

Twitter: @hughstephens

Derek Laney: Social Media Monitoring for Risk Management

Twitter: @derektweets

Sam Yorke: the role of Regulatory bodies in risk mitigation

Twitter: @samyor

Alison Michalk: When brands should consider external monitoring

Unfortunately Alison’s is a work in progress, so if you’re itching for a copy get in touch with her on Twitter (@quiip / @alisonmichalk) or via her site (

Venessa Paech: What is the mythical ‘self-regulating’ community?

Twitter: @venessapaech

Update 28 Jun: Venessa’s presentation is now available below.