Project: Gambling Help Online
Client: Turning Point Alcohol & Drug Service / Eastern Health
Services provided: Analyse, Consult, Develop
Dialogue Consulting was engaged as part of the planning process to implement an online forum as a new channel for gambling therapy. The aim of the project was to provide background information and a literature review about the use of online spaces and forums for online therapy.
The project provided a background for Turning Point to implement the forum, including advice on how they can train and support their staff and volunteer moderators. Additionally, we developed draft guidelines, decision trees and other procedures for both staff and the organisation.
Dialogue Consulting is looking forward to the imminent launch of the new service that will hopefully assist many people.