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Dialogue Consulting believes in the importance of working with organisations to develop effective and long-lasting social media policies and strategies. We provide initial and continued support through consultation, policy development and training. We believe in ongoing relationships and will work with you every step of the way through your policy development and implementation processes. Policy or strategy development isn’t something that can be done through a simple template that is copy-and-paste from other organisations. Every organisation is unique and requires its own approach to the full development and implementation process. Furthermore, policy or strategy shouldn’t be seen as something produced in a vacuum – it needs to be paired with effective staff consultation during development, as well as education so that your staff or volunteers understand why the policy is there and what your expectations are. Often the conversations during the policy development process are more valuable than any single piece of paper.
Dialogue Consulting has extensive experience developing social media policies and strategies for Australian businesses, not-for-profits and other organisations. We have worked with clients from the university/education sector, service delivery sector, advocacy sector and FMCG sector to name a few. Our small but dedicated team has specialist knowledge and experience in both developing effective policy, but also the change management and training that go hand-in-hand with social media policy. We have a range of other services as well, including the development of social media marketing strategies and training. Should a client have a concern or issue, Dialogue Consulting provides 24 hour on-call support via an emergency phone number.